The customer is always charged

The customer is always charged

RIGHT or wrong, the customer is always right. This is a quote attributed to American retail magnate Harry Gordon Selfridge Sr. in 1909. It was a marketing slogan to emphasize respect for customer satisfaction.

Through the years, other variations came out: "The customer is never wrong"; "The customer is king." Some have adopted the business mantra, "The customer is a god."

  • https://www.msn.com/en-ph/news/opinion/the-customer-is-always-charged/ar-AA1jqfAq?ocid=00000000

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